Frequently Asked Questions

We support over 150 gift card brands including Visa, Mastercard, American Express, Amazon, Target, Walmart, Starbucks, and many more. If your card has a 15-16 digit number and a PIN, chances are we can check it.

Yes, our balance checking service is completely free. There are no hidden fees, no subscriptions, and no charges of any kind. We believe this information should be accessible to everyone.

Absolutely. We use bank-grade 256-bit SSL encryption to protect your data during transmission. We never store your card number, PIN, or any sensitive information on our servers after the balance check is complete.

Balance information is fetched in real-time from the card issuer. If a recent transaction hasn't been processed yet, it may not be reflected immediately. We recommend waiting 24-48 hours after a purchase and checking again.

No. You can check your gift card balance without creating an account, downloading an app, or providing any personal information beyond your card details.

If you're having trouble checking your balance, make sure you've entered the correct card number, expiry date, and PIN. If the issue persists, the card may not be activated yet, or it may be from an unsupported issuer. Contact us and we'll help you figure it out.

Balance results are typically returned within 2-5 seconds. In rare cases during peak hours, it may take up to 15 seconds. If it takes longer, try refreshing and checking again.